Overview:
We are looking for Experienced and fresh "Customer Support Executive" for a US-based campaign. The primary focus of the role is to work with the customer support team. A customer support representative's responsibilities include identifying and providing prompt and clear solutions via phone calls. Our ideal candidate should be motivated, an excellent communicator, and able to work well within a cooperative and friendly team as well as on their own initiative.
Key Responsibilities:
- Identify customers’ needs.
- Clarify information.
- Research every issue and provide solutions and/or alternatives.
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Requirements.
- Intermediate or above higher degree
- Must be fluent in English
- Critical Thinker/problem solver
- Experience: Fresh or Minimum 1-2 years of experience
- Strong analytical and problem-solving abilities.
What We Seek in You::
- Excellent verbal and written communication skills in English.
- Collaborative mind-set.
- Hands-on problem-solving ability.
- Ability to communicate technical information in a simple manner.
- Ability to set priorities, and manage time effectively.
- Ability to communicate professionally with irritated clients.
Job Details:
- Working Days: Monday to Friday
- Shift Timings: 8pm - 5Am (Night Shift)
- Location: North Nazimabad Near Imam Clinic, Karachi
- Salary: PKR 30-50k per month
COVID-19 Consideration: Candidates should be vaccinated.
Job Type: Full-time
Salary: Rs30,000.00 - Rs50,000.00 per month
Job Type: Full-time
Pay: Rs30,000.00 - Rs50,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
Experience:
- International Call Center: 1 year (Required)
Language:
- English (Required)
Shift availability:
- Night Shift (Required)
